"Quality Solar Power Systems"

Frequently Asked Questions

When will my solar system produce power?

Your system will produce power when sunlight reaches your panels.  The more direct and intense the sunlight on the panels, the more power is produced.  In general, the highest levels of power will be generated on sunny days for the few hours around noon.

How much will it cost?

System cost is mainly dependent upon the size or capacity of the system.  As different people have different energy needs, each solar system is designed to different requirements.

You can choose a system to cover part or all of your electricity bill or you may want a system that will produce as much electricity as possible, making you the maximum amount of money, given your available roof area.

The main limitations when selecting a solar system will be the amount you wish to invest and the availability of suitable roof area.  Many people opt for a system that can be expanded or upgraded to a higher capacity at a later stage. All of these considerations can be discussed with a Go Solar Power consultant, who can custom design a solar energy system and strategy to your needs.

What size system should I purchase?

1.5kW systems have become very popular under the Federal Government's Solar Credits Scheme, where small generation unit owners receive 5 times the number of RECs for the first 1.5 kW of system capacity.  Thus the RECs pay a very high percentage of the total system cost.  Close to 50% in some cases.

The system you choose will mainly depend upon how much you want to save on your electricity bill, amount of money you wish to invest and the availability of suitable roof area.

What happens when there is a blackout?

In the event of a blackout, your solar power system is designed to automatically shut down.  This is to isolate your system from the grid for safety reasons.

How do I get paid for the electricity I generate?

Your electricity meter records the electricity your solar panels send to the grid as well as the energy consumed from the grid.  However, in some cases it may instead record all the energy produced from the solar panels as well as all the energy consumed by the house.  Your electricity retailer reads the meter to determine your bill OR makes payment for the excess production.

How much will my electricity bill be reduced by?

Your credit will be determined by the size of your system, your feed-in tariff rate, whether your feed-in tariff is net or gross tariff, any top ups offered by your electricity retailer and how you use power in your home during the day if you are on a net feed in tariff (the less you use the more is exported into the grid at a premium rate).

What maintenance is required?

Apart from keeping your panels clean, a solar power system will require little to no maintenance.

What warranties are provided?

SMA Inverters carry a five-year materials and workmanship warranty.  Panels come with a 25-year performance guarantee. i.e. better than 90% performance at 10 years and better than 80% performance guarantee at 25 years post installation. Your installation is covered by a 5-year on-site warranty.

Can you tell me more about the government rebates and incentives?

There are a number of government rebates and incentives to support the installation of solar panels which vary depending upon which state your property is located.  We assess our customer's eligibility to ensure that all government incentives and rebates are used while taking them through the process to keep things simple and hassle free.

What if my roof is not North facing?

While a North facing roof will provide optimum system performance, roofing orientated to the East or West will perform quite well with only a slight reduction of total power output.  For example, roofs orientated direct East or direct West would generally only experience electricity production loss of less than approximately 10%.  The exact power output will also depend upon on roof inclination and latitude.  Adding another panel can more than compensate for the power difference in orientation.